A Premier Cle Elum & Suncadia Property Management Company
Congratulations if you’ve just purchased a vacation home and nice work if you already own one and are part of the fastest growing hospitality trend since Alaska Airlines introduced the Companion Fare! We are excited that you landed on our page and are looking into our property management services. VR 365 is a premier property management company serving Cle Elum, Suncadia and surrounding Central Washington area. One of the frequent comments we receive from our owners is that we take the stress of managing everything related to their vacation home away from them. This is great because that is one of our main objectives along with forming a lucrative (and hopefully lasting!) partnership with them. So why choose VR 365 for property management? Revenue, Relationships and Resources, that’s why! The information provided below outlines these three important areas of focus and what we offer that sets us apart from other property management companies in Cle Elum. Our skill and proven track record in these areas, combined with our level of dedication, “hands on” approach, positive working environment, “yes we can” attitude and loyalty to our team members and to our community is why we excel at what we do and why you will be in good hands with VR 365. If we still haven’t convinced you, then please read on.
Maximizing revenue potential through increased occupancy, market analysis, and dynamic pricing
At VR 365, ensuring that your interests are represented is our primary goal. We strongly believe that your property is a valuable asset and you deserve to earn top dollar for every rental. Similar to the dynamic pricing of hotels and airlines, VR 365 is able to manage our pricing to maximize rates based on demand, occupancy, and fluctuations in the market. Instead of setting rates at the beginning of the year to remain static for the next 12 months, our team is constantly researching trends in the market to capture the best rate possible. This approach also allows us to adjust our pricing and offer promotions when necessary so that your property stays rented at a competitive rate. How do we accomplish this?
- Market Maker Rate Locater: The industry’s most advanced tool to pull real time data specific to each property’s comp-set to provide the most accurate rate comparisons
- Dynamic Pricing: Increasing and decreasing your base daily rent based on the information market maker locater provides
- Tracking: Market performance, trends, and occupancy
Industry leading conversions through our NEW state of the art website
We want to get your property in front of people! We put a lot of resources and time into the technology behind our business which includes different approaches to marketing your property. Not only do we strategically create campaigns to target different audiences, but we also ensure each outlet and form of communication is being maximized. We focus on a positive guest experience - our main focus is our guests! Staying up to date with the latest technologies and marketing techniques makes us industry leaders and sets VR 365 apart from other competitors.
- Premier Partner Award: VR 365 has been selected and awarded a certified premier level designation and badge that only the TOP 10% of our industry has been granted. Due to this special and very visible online designation, our entire portfolio of homes will be highlighted and given more credibility on VRBO and Homeaway. Go VR 365!
- Promote & Expose Your Property: VR 365 manages each listing in our portfolio on the Top 30+ Websites in our industry to maximize exposure. We follow the industry’s Top Listing Trends to ensure our homes our working with VRBO’s and Expedia’s new search algorithm. This drives the best possible rankings and online visibility which increases our booking conversions for every property.
- Managing All Leads Received: We go the extra mile by pursuing each lead inquiry received until it has been booked or exhausted. We set ourselves apart from competitors by strategically creating quarterly email campaigns to increase bookings by targeting guest’s interests and seasonal travel preferences.
- Capturing Guest Data: Information gathered from our guests provides us with a wealth of knowledge to base decisions on. We monitor and adjust to market shifts and trends in order to be proactive vs reactive. With the data collected, we can target campaigns for the future and utilize the information for strategic business decisions.
- Social Media: We utilize various social media platforms to reach our past, current and potential guests with creative and high quality content through the use of beautiful photos and creative and informative blog posts focused on current events, area attractions, and property management tips.
- Premier HD Photography & Aerial Photos: Each property listing contains professional content including a detailed property description, property amenities, interior and exterior HD photos and aerial drone photos capturing the location and setting of the property and surrounding area.
- Virtual 3D Home Tours: New Technology! VR 365 uses the industry’s most advanced visual technology - a completely new form of immersive 3D media that invites you to explore a place as if you were really there. This interactive 3D and VR experience allows guests to virtually “walk through” a property and has been proven to directly increase online bookings.
Developing close and lasting partnerships by providing a personal touch with every decision made
Our team focuses on making every decision with you in mind. We know how important it is to have a close relationship with our property owners, that is why we provide each owner with a dedicated Owner Representative to serve as your liaison and go-to guide. Owner representatives are available to provide personal recommendations, provide custom care, seek to help you achieve your goals, and address any needs or concerns you may have.
VR 365 prides itself on providing the highest level of care to our owners, including maintenance programs and services not typically included in the list of vacation rental management responsibilities. One of our main objectives in creating a mutually beneficial partnership with our owners is to guarantee that your goals in owning a vacation rental will be met. To summarize: We work hard to make you money, through a structure aimed at profiting alongside “with” not “from” our owners.
VR 365 Owner Tools
- Housekeeping & Maintenance App to make sure everything is cleaned to our standards and well maintained
- Owner Portal providing access to detailed annual revenue and booking details
- Detailed Monthly Statements with direct ACH deposits
- Keyless Door Locks with programmable codes to keep your property safer
- Remote Access Thermostats to reduce energy costs and save money
Exceptional Guest Experience
Offering outstanding 24/7 service to guests from the first inquiry, throughout their stay and after their departure
Our goal is to create the ultimate guest experience through superior customer service, personalized recommendations and excellent communication. Our reservationists work on building guest relationships by highlighting properties' attributes and making sure our guests are getting the best fit for their stay. How else do we excel?
- In-Home Concierge Tablets: Help enhance guests experience by helping them become more familiar with the area, activities, and places to eat.
- Knowledgeable Reservationists: Our team creates an exceptional booking experience through their knowledge of the area and recommending a property that will best fit the guests needs.
- VR 365 Mobile App: Containing detailed property information, a full list of area activities, restaurants and more, everything guests need to enjoy their vacation is available on their phone.
- Customer Service: We pride ourselves on providing excellent guest service and 24/7 support before, during and after our guests stay.
Property Care & Maintenance
When choosing to work with VR 365, you can rest assured knowing that you are placing the care of your vacation rental home in our expert hands. We treat this responsibility with the highest regard and treat each home like it is our own. Our housekeeping, inspection and maintenance staff adhere to a high level of standards and operate well above a traditionally “acceptable” level of service. With our in-house maintenance and housekeeping team, we have the ability to continually provide quality care and respond quickly and efficiently as issues arise to ensure your property remains in top shape. Simply put: We will care for your home as though it were our very own.