Last updated: May 11, 2026
VR 365, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or make a reservation with us.
The Information We Collect
When you make a reservation with us, we may collect personal information including your name, phone number, email address, billing address, and payment information.
When you visit our website, we may also automatically collect certain technical information such as your IP address, browser type, device information, referring website, and pages viewed. This information helps us improve website performance, security, and user experience.
If you book through a third-party platform such as Airbnb, VRBO, or Booking.com, certain information may also be collected and processed by those platforms in accordance with their own privacy policies.
Why We Collect Information
We collect and use your information to:
Process and manage reservations
Communicate with Guests regarding bookings and property access
Coordinate property services and Guest support
Process payments securely
Comply with legal and contractual obligations
Improve our website and services
We may use your email address to send reservation-related communications and occasional promotional updates about properties, offers, or services offered by VR 365, LLC. You may opt out of promotional emails at any time.
Who We Share Information With
We may share your information with property owners and trusted third-party service providers — including payment processors, maintenance vendors, cleaning teams, and technology providers — as reasonably necessary to provide and support our services.
We do not sell Guest personal information to third parties.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of data described in this Privacy Policy are subject to the standard sharing rules outlined above, but SMS opt-in data and consent are excluded from any third-party sharing.
SMS / Text Messaging
By providing your mobile phone number to VR 365, LLC, you consent to receive transactional and informational text messages related to your reservation, including booking confirmations, check-in instructions, property access details, maintenance coordination, and Guest support communications.
Message frequency varies. You may receive messages related to booking confirmations, check-in and check-out details, property access information, and other reservation-related updates.
Message and data rates may apply. Standard messaging rates from your mobile carrier apply to all SMS communications.
You can opt out of text messages at any time by replying STOP to any message you receive from us. Reply HELP for assistance, or contact us at booknow@myvr365.com or 855-698-7365.
Marketing Emails and Your Choices
If you prefer not to receive promotional emails, you may opt out at any time by following the unsubscribe link included in our marketing emails or by contacting us directly.
Please note that you may still receive important reservation-related communications, including booking confirmations, check-in instructions, and operational updates related to your stay.
Cookies and Website Tracking
Our website uses cookies and similar technologies to remember your preferences, improve website functionality, and better understand how visitors use our site.
We may also use third-party analytics services, such as Google Analytics, to analyze website traffic and improve our services.
You may disable cookies through your browser settings, though some website features may not function properly without them.
How Long We Keep Information
We retain Guest information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Keeping Your Information Safe
We use commercially reasonable safeguards to help protect the personal information you share with us. Payment information is processed through PCI-compliant payment providers and is not stored directly on our servers.
While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is completely secure.
Your Privacy Rights
Depending on your state of residence, you may have rights to request access to the personal information we maintain about you, request correction or deletion of your information, or exercise additional privacy rights available under applicable law.
To make a privacy-related request, please contact us using the information below.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us:
VR 365, LLC
booknow@myvr365.com
855-698-7365